Terms of service

Parna Jewels - Terms of Service

Welcome to Parna Jewels!

By using our website (browsing, accessing information, purchasing), you agree to these Terms. If you disagree, please do not use our site.

1. Eligibility:

  • You must be 18 or older, or have parental/guardian consent, to use our site.

2. Website Use & Restrictions:

  • You have a limited, personal, non-commercial license to use our site.
  • Prohibited: commercial use, data scraping, copying for third parties, etc.
  • We reserve the right to restrict or terminate access for violations.

3. Intellectual Property:

  • All website content is Parna Jewels' property and protected by law.
  • Our trademarks cannot be used without our written consent.

4. User Content:

  • You may post reviews, etc., if lawful and respectful.
  • You grant Parna Jewels a license to use your content.

5. Account Responsibility:

  • You are responsible for your account security.

6. Product Descriptions:

  • We strive for accuracy, but descriptions may contain errors.

7. Pricing and Availability:

  • Prices and availability are subject to change without notice.

8. Order Acceptance & Billing:

  • Accurate billing information is required.
  • We may request additional information.

9. Governing Law & Dispute Resolution:

  • These Terms are governed by the laws of England and Wales.
  • Any disputes will be resolved in the courts of England and Wales.

10. Changes to Terms:

  • We may update these Terms. Check this page regularly.

11. Pricing and Price Adjustments:

  • We correct pricing errors; we may cancel orders with incorrect prices.
  • We do not offer post-purchase price adjustments.

12. Loose Diamond Price Match:

  • We offer price matching on identical, verifiable diamonds from certified retailers.
  • Exclusions: auctions, promotions, errors, clearance sales.

13. Payment Information:

  • We accept various payment methods.
  • You authorise us to charge your selected payment method.

14. Chargebacks:

  • We may recover costs associated with chargebacks.

15. Shipping:

  • Refer to our UK Shipping Policy.
  • Signature required upon delivery.

16. Passage of Title:

  • Ownership transfers upon delivery.

17. Returns & Exchanges:

  • Refer to our Return Policy.
  • We may restrict accounts with excessive returns.

18. Order Cancellation:

  • We may cancel orders for any reason.

19. Diamond Certificates:

  • Certificates must be returned with diamonds.
  • Failure to do so will result in a replacement fee.

20. Comparison Purchasing:

  • We do not allow buying multiple items to return unwanted ones.
  • Contact our specialists for assistance.

21. Site Information Accuracy:

  • We strive for accuracy, but information is not legally binding.
  • You may cancel orders based on incorrect information.

22. Product Representations:

  • Images may vary; specifications may have slight variations.

23. Intellectual Property Rights (Designs):

  • We own all jewellery designs.

24. Privacy & Disclosure:

  • See our Privacy Policy.
  • We may disclose information as required by law.

25. Repeat Infringer Policy:

  • We may terminate accounts for repeat IP infringement.

26. Third-Party Content & Promotions:

  • We are not responsible for third-party content or promotions.

27. Feedback & Idea Submissions:

  • Submissions become our property.

28. Use of Submitted Content:

  • We may use your submitted content.

29. Text Marketing:

  • You consent to receive marketing texts; opt out anytime.

30. Social Media Content:

  • You grant us a license to use your social media content.

31. Content on Third-Party Sites:

  • We are not responsible for linked third-party sites.

32. User Content on Interactive Platforms:

  • You are responsible for your posted content; we may remove content.

33. Ethical Practices:

  • We are committed to ethical practices and preventing modern slavery.
  • We evaluate suppliers and conduct audits.
  • We train employees on ethical practices.

34. Disclaimer & Limitation of Liability:

  • We are not liable for inaccuracies.
  • Use our site at your own risk.

35. Contact:

  • Contact us at hello@parnajewels.com